We Respect Your Privacy
Cat Media understands that privacy is important to you. Cat Media respects
the privacy of all our customers and business contacts. This document
information that you provide to Cat Media.
Cat Media is also subject to the requirements of the National Privacy
Principles (NPPs). The NPPs, which are contained in the Privacy Act
1988 (Privacy Act), govern how organisations must handle personal information
from 21 December 2001. Cat Media may collect personal information about you online if you use
our websites www.naturopathica, www.skindoctors.com.au or www.fatblasterchallenge.com.au
to online privacy issues (at clause 5 below). Please read this Privacy
Policy carefully as usage of our website is conditional upon you agreeing to
be bound by it.
this policy, and is organised into the following sections:
- What Personal Information Does Cat Media Collect and how is it used?
- Will Personal Information be Given to Anyone Else?
- Security of Personal Information
- Access and Correction
- Online Privacy issues
- How to Contact Cat Media
1. What Personal Information Does Cat Media collect and how is it used?
Cat Media needs to collect a range of different types of personal
information in order to conduct its business. Personal information is
any information or opinion about an individual whose identity is apparent,
or can reasonably be determined from the information or opinion.
The types of personal information that Cat Media collects will depend
on the nature of your dealings with us.
Customers. If you are a person who uses our healthcare products, we
may collect personal information about you if you are involved in any of
our promotions such as the FatBlaster Challenge or if you send us queries
about our products to our website. The reason we collect this information
is so that we can assist you with your queries and your use of our products.
If you are a pharmacist or health food store or general retailer staff,
we collect this personal information so that our sales staff can arrange
meetings with you and so that we can provide you with updates about
our products and services and manage our relationship with you. We may also
need to use personal information about you for legal reasons (eg product
Other business contacts. We may collect the business contact details
of other people we do business with, such as the contact people in external
service providers or government regulators. This information is only
used for the business purpose for which it was collected, such as managing
a particular contract, or making inquiries about the application of laws
to our business.
Cat Media does not collect information that it does not need.
If you do not wish to receive updates and promotional material about
Cat Media's products and services, please let us know. Our contact details
2. Will Your Personal Information be given to anyone else?
Cat Media may provide your information to other parties that are providing
offers, services or events that are specifically related to the request
or inquiry you originally made. Personal information may also be disclosed
outside of Cat Media in the circumstances described below.
Personal information collected by Cat Media may be disclosed to third
parties to whom Cat Media contracts out specialised functions.
Disclosures required or permitted by law Cat Media may disclose personal information if this is required by law
or permitted under the Privacy Act. This may include disclosures to regulatory
bodies (such as the Therapeutic Goods Administration) where Cat Media
has a legal obligation to make such disclosures.
3. Security of Your Personal Information at Cat Media
Cat Media takes steps to ensure the security of personal information
we hold. Our IT systems are password restricted and comply with relevant security standards.
4. Access and Correction
Under the Privacy Act, you have the right to request access to the personal
information which Cat Media holds about you (although there are some
exceptions to this). You also have the right to ask us to update or
correct your personal information when it is inaccurate, incomplete or out of
date. If you wish to exercise your right under the Privacy Act to seek access
to the personal information that Cat Media holds about you, we ask that
you contact Cat Media, using the contact details set in clause 6 of this
To summarise, in the first instance, Cat Media will generally provide
you with a summary of the information we hold about you. We will assume
(unless you tell us otherwise) that your request relates to our current records
about you. These current records will include personal information about
you which is included in our databases and in paper files, and which
we may use on a day to day basis.
To provide you with access to your personal information, Cat Media will
ordinarily provide you with a copy of the relevant personal information
(ordinarily, a print-out from a database or a photocopy of files recorded
only in paper form). If personal information about you (for example,
your name and address) is duplicated across difference databases or paper
files, we will generally only provide you with one print-out of this information,
rather than multiple print-outs. Cat Media will not charge you for the
cost of providing this type of access to these current records. If the personal
information we collected about you has been de-identified such that
we can no longer identify this information as being about you, you will not
be given access to the de-identified information.
For legal and administrative reasons, Cat Media may also store records
containing personal information in its archives. You may seek access
to these non-current records held by Cat Media which are not current records,
but if you do, please be aware that it may take time to locate these
records, and we may charge you for the cost of providing access.
Also, please be aware that if the relevant personal information was
collected before 21 December 2001, Cat Media will only provide you with
access in accordance with section 16C of the Privacy Act 1988. Section
16C states that access must only be provided to personal information collected
before 21 December 2001 if we use and disclose that information after
that date, and that providing access would not cause an unreasonable
administrative burden or unreasonable expense.
Cat Media's Privacy Officer will contact you to discuss how we will
your request for access to non-current records.
After we have provided you with access, if you are of the view that
personal information we hold about you is not accurate, complete or
date, please let our Privacy Officer know. Please use the contact details
set out at clause 6 below.
Alternatively, if you are already aware that the personal information
hold about you is not correct (eg if you have changed your title, name
address) please use the space below to provide us with the updated
- My correct title is
- My correct name is
- My correct address/business contact details are
Cat Media's Privacy Officer will need to contact you in order to
confirm and verify your request. For these purposes, please provide
daytime telephone number below. This information will only be used for
the purposes of confirming, verifying and responding to your access request.
5. Online Privacy
As noted above, Cat Media may collect personal information about you
from our website if it is volunteered by you. Otherwise, Cat Media does not
collect personal information about you through our website.
Cat Media may collect non-personal information from you by your use
of the website. For example, we might track information about the date and
time you access our site, the type of web browser you use, and the website
from which you connected to our site. Our websites collect this information
by depositing "cookies" in your computer. This technology does
not collect information which personally identifies you. Rather, this information
is collected in an aggregate form. The cookies can tell us how and when
pages in a website were visited and by how many people. This aggregate
information enables us to improve our websites to serve and inform you
better. It also may allow you to shortcut access to points of interest
on our website when you re-enter our system.
Cat Media does not match any personal information we have collected
about you with the anonymous navigation and other non-personal information
which we collect when you visit our website. In general, Cat Media only uses
cookies for security purposes and to assess the usage and to improve
the functionality of our website. You may set your computer so that cookies
are not placed on your system, however, disabling cookies may result in
some reduction in the functionality and ease of use of this site.
6. How to Contact Cat Media
or if you wish to make a complaint about how Cat Media has handled personal
information about you, please contact Cat Media's Privacy Officer by letter at:
Cat Media Pty Ltd
Level 13, 309 Kent St
Cat Media strives to comply with the National Privacy Principles, and
we intend to comply with any industry privacy codes as and when they are
If further privacy legislation and/or self-regulatory codes are introduced,
For further information about privacy issues and the protection of privacy
visit the Australian Federal Privacy Commissioner's website at